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Frequently Asked Questions!

What are Phyto-Cannabinoids?

CBD is an acronym for Cannabidiol, one of more than 100 naturally-occurring compounds found in the Cannabis Sativa plant. The most prominent and commonly known are THC, which is psychoactive, and CBD, which is not. CBD is generally believed to provide a wide range of benefits, including neuroprotectant, anti-inflammatory and antioxidant properties. 

What's the difference between hemp, industrial hemp, cannabis and marijuana?

While they all come from the Cannabis sativa L plant, they have different properties. 

Hemp has been grown for thousands of years worldwide for industrial purposes -- thus, "industrial hemp" -- to make items like clothing, sails, rope, paper, and thousands of other products.  While initially cultivated for its fiber content, it turns out that hemp also has a significantly high percentage of CBD and almost untraceable amounts of THC.  

Today, for a plant to be considered hemp, the legal definition calls for it to contain no more .3% THC by weight.

The Cannabis strains more popular with recreational users - what many think of as marijuana -  generally have the opposite makeup; trace amounts of CBD and high levels of THC, the psychoactive cannabinoid that provides the “high” feeling typically associated with cannabis use. 

While Alexa's Botanical products are essentially THC-free, because we are working with plant material, trace amounts of THC may be detected. However, we can assure you that all Alexa's Botanical products are formulated with hemp-derived extracts, and therefore will contain less than .3% THC.

Are Alexa’s Botanicals legal in all 50 States?

Well.....The short answer is, yes, in most states. However, you should learn if CBD is legal in your state before purchasing.  That being said, our products are all formulated with CBD rich, full-spectrum extracts from industrial hemp (i.e., comprising less than .3% THC).  So, IF CBD is legal where you live, Alexa's Botanicals can be purchased without a prescription or medical card by anyone 18 or over.

What is your return policy?

Hopefully you will love everything you get from us, but we understand that may not always be the case. In the unfortunate event that you are not pleased with one of our products, we accept returns of unused and lightly used bottles and jars of our topical products. 

When will I receive my order?

It can take up to 2 business days to get your order through our system and out the door. We ship via USPS First Class mail, which pledges delivery anywhere in the contiguous US in 3 business days or less (although you should allow additional shipping time for Hawaii and during holidays). So whether you're in the Florida Keys or Alaska -- your order should arrive within 5 business days. But don’t worry, we’ll also send you an email with an order confirmation and a tracking number so you can keep an eye on your goodies as they make their way to you!